Introduction to Customer Care – I

The employees who interact with a company`s customers can make or break the business. Customer facing employees need to know how to keep customers smiling and maintain client relationships. This 1-Day Program will create a foundational understanding of what it means to be of service and will impart immediately implementable skills to make each customer …

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The “Successful Professional”  workshop will challenge participants to upgrade their suite of workforce management skills in a way that will enable a new level of comfort and competence in responding to the changing demands of an evolving workforce.   This 3-Day program will walk Managers, Supervisors and career driven business professionals through practical , easy to …

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