The employees who interact with a company`s customers can make or break the business. Customer facing employees need to know how to keep customers smiling and maintain client relationships. This 1-Day Program will create a foundational understanding of what it means to be of service and will impart immediately implementable skills to make each customer connection a positive one.
TOPICS INCLUDE:
- Professional Business Practices
- The Eager to Serve Attitude
- The Image, Language and Voice of Service
- Managing Different Types of Customers
PROGRAM PARTICULARS
- Time: 8:30 am-4:00 pm
- Cost: $900.00TTD vat inclusive.