Our Services
DRA Consulting offers four major transformational services.
Each format suits a different client need and target group.
Customer Care Transformation Interventions: DRA Signature Product
Client need: Companywide Customer Service Re-engineering to transform an organization or department into a Culture of Service.
Ideal for: Medium and Large companies who want to be at the leading edge of Customer Care.
Team Building Training
Client need: Team building training for staff/departments
Ideal for:
- Departments within medium and large organizations
- Select groups within medium and large organizations
- Small Businesses
Customized Soft Skills Training Packages. Based on Client’s needs.
Client need: Training in specific soft skills areas
Ideal for:
- Departments within medium and large organizations
- Select groups within medium and large organizations
- Small Businesses
Public Workshops
Client need: Training in specific soft skills areas
Ideal for:
- Departments within medium and large organizations
- Select groups within medium and large organizations
- Small businesses
- Individuals